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Sewer customers in Sewer Districts outside the City limits are billed a different rate than City residents.
Country Club Village residential accounts are billed and collected by the City of St. Joseph. Rates are determined by Country Club Village Board of Aldermen.
Commercial and industrial charges are based upon actual usage monthly.
Sewer surcharge customers are billed monthly separately based on actual usage, along with surcharges for Biochemical Oxygen Demand (BOD), Suspended Solids (SS) and Fats, Oils & Grease (FOG). Wholesale customers are billed at the wholesale rates.
Missouri American Water provides weekly file downloads into the City billing software. The goal of the City’s Utility Billing Division is to get bills out within five (5) business days of each download.