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Frequently Asked Questions

The material in this question and answer series is for your information only. It is not legal advice and is not designed to be used in place of legal advice. You should consult your own attorney for legal advice. The St. Joseph Legal Department provides this series to provide a general summary of procedures concerning violations of city ordinances in the City of St. Joseph, Missouri. It is issued to inform generally, not to advise of specific rights. As with any general information, the answers given here may not specifically apply to you.
How do I make a complaint or compliment an officer?
Many people believe their complaints will be addressed more rapidly if they contact City Hall, the Mayor, City Manager, or Chief of Police. The Professional Standards Office conducts investigations of citizen complaints. A Professional Standards Officer may be reached at (816) 271-4780. By contacting an on-duty supervisor or the Professional Standards Office, the complaint procedure is started in a more timely manner. The on-duty supervisor resolves many minor complaints and questions regarding our procedures as soon as they are received. To contact an on-duty supervisor, call (816) 271-4722 or the Communication Center at (816) 271-4777.
You may also fill out a Complaint Form or a Commendation Form.

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1. When should I call 911?
2. How do I make a Police Report?
3. What happens after I file a written report about an incident?
4. Where can I get a copy of a police report taken in St. Joseph, Missouri?
5. I was the victim of a hit and run accident, how do I get follow-up information?
6. I received a ticket, where do I go to pay it?
7. What information should I exchange with the other driver if I am in an accident?
8. If an incident occurred in another city, can I still report it in St. Joseph?
9. Where can I get a restraining order…or an order of protection?
10. Where do I report an animal bite?
11. How can I get a police ride along?
12. How do I get my property returned?
13. How do I make a complaint or compliment an officer?
14. How do I become a St. Joseph Police Officer?
15. How do I get a uniform shoulder patch?
16. Who can I call about phone solicitors to see if they are credible?