Policy Compliance

The St. Joseph Police Department proudly serves the citizens of St. Joseph and holds itself to the highest standards of professionalism and accountability. With an internal system of checks and balances, Sergeant Stephaine Insell’s job is to ensure that we continue our tradition of excellence in service and competence to the citizens that we serve. We strive to be a department that citizens take pride in, and work in partnership with, to prevent and control crime. 

We have created and maintained a strict system of written directives and standards that clearly define our lines of authority. This system also demonstrates our agency's commitment to excellence in leadership, resource management and service delivery. This allows government officials more confidence in our ability to operate efficiently and to meet community needs.

Some specific areas of concentration by the Police Department include:

  • Strengthened crime prevention and control capabilities
  • Solidify interagency cooperation and coordination
  • Improve the delivery of police services
  • Formalize essential management procedures
  • Establish fair and non-discriminatory personnel practices
  • Increase citizen confidence in the agency

These specific areas should address every aspect of the department's operations and establish the best professional practices for us to follow. 

Part of our self-assessment process includes conducting internal audits performed by subject matter experts from outside our agency who are familiar with various operational and administrative functions of the police department. They are specifically asked to look at strengths and weaknesses of our department and make suggestions on how we can improve our service and performance. 

In addition to the duties listed above, Sergeant Insell is also responsible for the annual staff inspection process, coordinating the promotional process, and arranging the Awards Ceremony. She also assists the Professional Standards Captain with investigations on citizen complaints. To contact Sergeant Insell, you may call her office:

(816) 236-1455 or email.